Scope, controller and contact
This policy applies to the public website at www.trazadera.com, including its contact and demonstration-request forms, and to the public documentation at docs.trazadera.com. The controller is TRAZADERA, S.L., NIF B56727332 (EU VAT identifier ESB56727332), with registered office at Carrer Remolar, 8, 2n 1a, 08840 Viladecans, Barcelona, Spain.
Privacy questions and rights requests may be sent to privacy@trazadera.com.
Data we process
Contact and demo requests
The forms collect your name and email address, which are required to identify and answer the request. You may optionally provide your company and a message for context. Please do not include passwords, production data, special-category personal data or third-party confidential information.
Delivery and security data
Cloudflare may process network and HTTP information needed to deliver and protect the site, such as IP address, requested URL, date and time, user agent and security signals.
Analytics data
If you accept analytics on www.trazadera.com, the main website loads Google Analytics 4 web stream G-CG7QEV7J5G. It may receive online identifiers, browser and device information, approximate location, referrer, pages viewed and agreed interaction events. Query strings are removed before configuration. We do not send form contents, names, email addresses or company names to Analytics.
Documentation uses the separate docs.trazadera.com GA4 property (557302591), Trazadera Documentation stream, measurement ID G-6VF4G9N227, to measure documentation visits. It loads only on https://docs.trazadera.com after explicit consent; before acceptance, no Google tag is loaded and no Analytics requests are sent. Google Signals and advertising personalization are disabled, and advertising storage remains denied. Development environments do not load Analytics.
Purposes, legal bases and retention
| Purpose | Legal basis | Retention |
|---|---|---|
| Assess and answer a business inquiry or requested demonstration. | Legitimate interest in handling a request deliberately sent to us; pre-contractual necessity where applicable. | Closed inquiries are deleted after 12 months unless they become an active opportunity or contractual record. |
| Deliver and secure the website and diagnose failed delivery. | Legitimate interest in operating a reliable and secure service. | Operational and security retention follows the applicable provider settings and documented limits. |
| Measure visits to the main website and documentation, and successful form delivery on the main website, through Google Analytics. | Your consent. | Main website GA4 event and user data: 14 months. Documentation GA4 event and user data follow the retention setting of its separate property. Consent choices and Analytics cookies on both sites: 12 months. |
You may withdraw analytics consent at any time through .
For documentation, use Cookie settings in the footer of docs.trazadera.com. Withdrawal disables Analytics, deletes its Analytics cookies and reloads the page. Consent is separate for each site: withdrawing it on documentation does not change your choice on www.trazadera.com. The button above controls the main website. Cookie names, scope and durations are listed in the Cookie Policy.
Service providers, recipients and transfers
Access is limited to authorized Trazadera personnel and providers that need the information for the purposes above:
- Cloudflare hosts, delivers and protects the site.
- Brevo delivers accepted form submissions as transactional email.
- Google Workspace receives and stores notifications and subsequent correspondence.
- Google Analytics, contracted for EEA customers through Google Ireland Limited, measures the site only after consent.
These providers and their subprocessors may process data outside the European Economic Area. Safeguards may include adequacy decisions and Standard Contractual Clauses. Contact privacy@trazadera.com for information about applicable safeguards.
Your rights
Subject to the GDPR and applicable Spanish law, you may request access, rectification, erasure, restriction or portability, object to processing based on legitimate interests, and withdraw consent at any time. Send your request to privacy@trazadera.com. We may need reasonable information to verify your identity and will normally answer within one month.
You may also lodge a complaint with the Spanish Data Protection Agency (AEPD) or another competent supervisory authority.
Professional audience and changes
The forms are intended for adults acting in a professional capacity. We may update this policy when the website or its processing changes. Material changes will be reflected by a new date on this page and, where required, a new consent choice.